Job Vacancy – Peer Support Coordinator Cymru

A man with headphones at a laptop.

We’re recruiting! Online Peer Support Coordinator Cymru

Working with the UK-wide Living Well team, you will deliver Terrence Higgins Trust’s online peer support services, including our My Community digital platform, regular online peer support groups and informative and engaging online and in-person events for people living with HIV across Wales.

Collaborating with people living with HIV, you will drive forward our strategy for online peer support, maximising use of the platform through which Terrence Higgins Trust’s online peer support services are integrated and delivered and facilitating in-person meet-ups as the budget/fundraising allows.

You’ll work to ensure that people living with HIV in Wales have access to peer support, should they need it, including bilingual access.

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Speak to someone

We’re open:

10am to 6pm, Monday to Friday
Our phone number is 0808 802 1221.

This is free to call from all UK landlines and most major mobile networks. It won’t appear on your telephone bill.

Live chat

We’re trialling a new live chat service to offer you support without the need to make a phone call.

The chat is open Monday to Friday at the following times:

  • 11am to 1pm
  • 3pm to 5pm

Live chat is anonymous and confidential. We’re offering it alongside our phone helpline, initially at the times given above.

At the end of your chat session, you’ll be directed to an online survey about your experience. Please take a few minutes to fill this in as it helps us to understand how live chat is working. We’ll use this feedback to develop the service further.